Who can enable Playback Sync from Playback? Playback Sync can be enabled in Playback with any subscription: Intro, Pro, or Premium. Any person in your organization with the proper user and content permissions can be logged into Playback and enable Sync.
Who can connect to Playback Sync from ChartBuilder? Any members of your organization with a ChartBuilder App Seat can connect to a broadcasting Playback Sync device. Your organization must sign up for ChartBuilder Content to provide access to charts for your team ChartBuilder users must sign into the same organization as the Playback login. Here's how to Add People to your organization.
What happens if I have to make a setlist change in Playback? Playback Sync has some built-in functionality to keep connected ChartBuilder devices completely updated with Playback. When a new version of the setlist is saved to the cloud from Playback, ChartBuilder devices will automatically update after a countdown. This could include song order, arrangement, or key changes. If a new setlist is opened in Playback, ChartBuilder devices will be prompted to automatically follow Playback into that new setlist.