Credits are MultiTrack's very own currency where one credit equals one dollar. Purchase items directly through the online cart or you can purchase credits in bulk and receive discounts for doing so. You spend your credits whenever you download a file. The credit cost of any file varies based upon its product type, size, complexity and whether it's an original master recording. Credits expire one year from the date of purchase and you'll receive many reminders along the way that will let you know before your credits expire.
After you've watched the training videos, if you have questions, can't get something to work, or you just want to hand over your mouse for a while one of our qualified engineers can help you in a "Live Assist" session. As we talk over the phone, we can remotely log into your computer and assist with any questions or issues. Live Assist sessions are $50.00 for a 30 minute session. Click purchase above and you'll be directed to enter suggested session times that work for you. An engineer will then confirm your appointment via email.